Hairquarters / Harmony Spa
17 days ago
First off kudos to this salon for being open on a Monday! It’s so difficult to find a place that’s not only open but have such great team members. I called but didn’t leave a msg and they called me back within seconds! Carole took me as a last minute customer since she had a cancellation. She was very thorough and checked with me multiple times during my cut to make sure I was comfortable with length and process etc. Carole is such a pleasure to sit and chat with. I look forward to booking my colour soon and a few other services. You can’t beat their price point either. You’ve gained a very happy new customer for sure.
7 months ago
I had been to this salon a few weeks ago and left feeling a wee bit disappointed. The salon called and offered a refresh to hopefully have me feel satisfied, well that they did!! Natalia is so kind and very good at listening and offering such good advice on styles. I’m so glad I went back. Natalia I say thank you!
The Business Owner Replied:
You're quite welcome Vera. It was my pleasure to ensure that you had a great experience with us at Hairquarters and Harmony Spa.
Written on 04/08/2024
You're quite welcome Vera. It was my pleasure to ensure that you had a great experience with us at Hairquarters and Harmony Spa.
Written on 04/08/2024
1 year ago
I've been wearing a hat for the last 3 weeks and Hairquarters fixed that! Katie was sensational. Cutting very short hair can be tricky and she was fantastic. The whole space is so welcoming , clean and filled with happy people. Jess is such a great cheerleader for this location. I've been receiving compliments all day about my haircut.
1 year ago
Since moving back to Bracebridge in 21 I enjoy the pleasant staff and great care of my hands and feet every month. A wonderful way to relax for 2 hours.
1 year ago
Staff are always so friendly and professional!
Love the results every visit.
3 years ago
Lenea (sp)? gave me a wonderful manicure and pedicure yesterday.
I have Dupetrans Contracture in both hands making it very difficult to manicure my nails and dry the polish. Lenea was very kind, patient and worked out a process for drying my nails. Obviously, it took her extra time to complete the manicure. I have been a customer of Lenea's for 9 years. I have watched her grow into a very competent, compassionate and caring person. I appreciate her services.
Thank you, Lenea!
Sincerely, Donna McNeely
6 years ago
My wife went to this hairdresser for high lights in her hair. $ 125 dollars. Two days later over the thanksgiving weekend she asked a dozen people about the results. They all agreed there was no noticeable high lights. She called the owner and was told they don't do refunds. They offered to do it again. Why would anyone go back when they don't know how to do it the first time? She told the owner she was going to put a review on line, the owner told her " don't threaten me ".
9 years ago
was in to get my hair cut and styled and i was so happy with it before starting my hair we did a consultation and did not rush me.she took the time to care of what i was looking for seince my hair is so find.excellent job theresa ill be back. thanks again.
9 years ago
My husband bought me a gift certificate as a birthday gift last week, however when I phoned they don't have a massage therapist and don't know when they will have one! Why would you sell a service that you can't provide? If you can't provide me with a massage you should refund my money, which you refused to do. Very poor quality of service and you can be assured I will make sure we don't patronize your services again.
The Business Owner Replied:
Hi Anne, So Sorry for the misunderstanding, we apologize that we initially couldn't accomadate for the massage treatment. We have offered massage service since 2002 and continue to provide the service. However, the RMT will be beginning her Maternity leave next week and she has been trying to accomadate those on the waitlist. That is why we always suggest our clients to go on the waitlist in case something opens up. Fortunately, we were able to make arrangements and fit you in before her leave. We are in the process of hiring another RMT to fill her maternity leave. Unfortunately, at the time of your call, we were still waiting for confirmation from them. Again, we apologize, we do hope that you will continue your services with us as you have in the past. We have been notified by shopbracebridge that it is up to you if you choose to delete this post or continue with the posting. Sincerely, Staff at Harmony Spa
Written on 09/14/2015
Hi Anne, So Sorry for the misunderstanding, we apologize that we initially couldn't accomadate for the massage treatment. We have offered massage service since 2002 and continue to provide the service. However, the RMT will be beginning her Maternity leave next week and she has been trying to accomadate those on the waitlist. That is why we always suggest our clients to go on the waitlist in case something opens up. Fortunately, we were able to make arrangements and fit you in before her leave. We are in the process of hiring another RMT to fill her maternity leave. Unfortunately, at the time of your call, we were still waiting for confirmation from them. Again, we apologize, we do hope that you will continue your services with us as you have in the past. We have been notified by shopbracebridge that it is up to you if you choose to delete this post or continue with the posting. Sincerely, Staff at Harmony Spa
Written on 09/14/2015